FAQ (Foire aux questions)

CBD (Cannabidiol) is a natural compound found in the cannabis plant. Unlike THC, it does not produce a "high." It’s commonly used for its potential wellness benefits.

Yes, in the UK, CBD is legal as long as it contains less than 0.2% THC. All our products comply with these regulations.

No, CBD does not cause a high. It’s a non-psychoactive compound that offers potential health and wellness benefits without the intoxicating effects of THC.

CBD dosage varies by individual. We recommend starting with a low dose and gradually increasing it until you find the optimal amount for your needs.

It varies from person to person, but you may begin to feel effects within 30 minutes to 2 hours. Consistent use can improve results over time.

We recommend speaking with your healthcare provider before combining CBD with any other medications, particularly if you’re on prescription drugs.

Simply browse our site, add your products to the cart, and follow the checkout process to complete your order.

UK orders typically arrive within 3-5 business days. International shipping times vary depending on location. You can track your order once it’s dispatched.

Yes, once your order is shipped, you’ll receive a tracking number via email to monitor your delivery progress.

If you have an issue with your order, please contact our support team immediately at hello@thecbdhut.co.uk, and we’ll assist you with a resolution.

We offer standard UK shipping, as well as international options. Please review our shipping policy for more detailed information.

Yes, we ship to selected international locations. For details, check our shipping policy or reach out to us directly.

Certain products may not be available for international shipping due to local laws and regulations. We advise checking your local CBD regulations before ordering. Please see our international shipping restrictions for more information.

You can contact our customer support team via email at hello@thecbdhut.co.uk, via social media, or through the contact form on our website.

Please email us with your order number and issue description, and our team will resolve it as quickly as possible.

We accept returns within 30 days of purchase if the product is unused and in its original packaging. For more information, visit our Returns & Refunds page.

Refunds are issued in accordance with our return policy. Please refer to the Returns & Refunds page for further details.

Once your order is confirmed, we cannot modify or cancel it. Please double-check your order before confirming, and feel free to contact us for further assistance.

The usage of CBD products can vary depending on the type of product and your personal preferences. For example, CBD oils, edibles or capsules can be taken orally by placing the desired dosage under your tongue for a specified time before swallowing. We recommend following the instructions provided with each product or consulting with a healthcare professional for guidance.

At The CBD Hut, we prioritise quality and transparency. We carefully select our suppliers, who follow strict standards of cultivation and extraction. Our products undergo rigorous third-party lab testing to ensure purity, potency, and safety. We provide easy access to third-party CBD lab reports, allowing you to review the results and verify the quality of our products.

We prioritise organic practices and partner with suppliers who share our commitment to quality. While not all our products are certified organic, we strive to offer CBD products sourced from organically grown hemp whenever possible.

If you are pregnant, nursing, or have any specific health concerns, we strongly recommend consulting with your healthcare professional before using CBD products. They can provide personalised advice based on your individual health circumstances.

Yes, many of our customers find CBD beneficial for their pets. We offer a selection of pet-friendly CBD products specially formulated for animals. However, we advise consulting with your veterinarian before introducing CBD into your pet's routine to ensure proper dosage and suitability.