Frequently Asked Questions

Find quick answers about CBD oils, gummies, capsules, nootropics, delivery, lab testing, and ordering.

If you can’t find what you need, our team is happy to help — we can guide you on product types and strengths (without providing medical advice).

  • Shop CBD Oils

    Compare Full Spectrum, Broad Spectrum and Isolate.

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  • Shop CBD Gummies

    Easy, tasty formats — ideal for everyday routines.

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  • Lab Reports & Transparency

    Where supplied, you’ll find COAs on product pages.

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  • Delivery & Returns

    Shipping options, costs and returns — all in one place.

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Understanding CBD, Spectrum Types, And Strengths

CBD Basics

What is CBD?

CBD (cannabidiol) is a naturally occurring compound found in hemp. It is widely used as part of wellness routines and does not produce intoxicating effects.

Is CBD legal in the UK?

Yes. CBD is legal in the UK when derived from approved hemp strains and containing no more than 0.2% THC. All products sold by The CBD Hut comply with UK regulations.

Will CBD make me feel high?

No. CBD is non-intoxicating and does not produce a “high”.

Is there a recommended dosage for CBD?

CBD dosage varies depending on factors such as body weight, product type, and personal tolerance. We recommend starting low and increasing gradually.

👉 Use our CBD Dosage Guide & Calculator for personalised guidance.

How long does CBD take to work?

This depends on the product format. Vapes may act quickly, while oils, capsules, and edibles can take longer to absorb.

Can I take CBD with other medications?

CBD may interact with certain medications. Always consult a healthcare professional before use.

Ingredients, COAs, And Product Standards

Product Quality & Lab Testing

How do I use CBD products?

Usage varies by product type. Always follow the instructions provided on the product label.

How do you ensure product quality?

All products stocked by The CBD Hut are sourced from trusted brands and undergo third-party lab testing for cannabinoid content, THC levels, and purity.

Are your CBD products organic?

Some products are organically grown, while others use high-quality cultivated hemp. Product descriptions provide full details.

Are CBD products safe during pregnancy or breastfeeding?

We do not recommend using CBD while pregnant or breastfeeding without medical advice.

Can I give CBD to my pets?

Only pet-specific CBD products should be used for animals. Never give human CBD products to pets.

CBD products including CBD oil, CBD salve, CBD joint gel and more

Not Sure Where To Start?

Use our quick quiz to narrow down product formats and strengths, or message our team for guidance.

We can’t provide medical advice, but we’re happy to help you compare options.

Take The Quiz

Dispatch Times, Delivery Options, And Checkout

Orders & Shipping

How do I place an order?

Simply add products to your basket and checkout securely online.

How long does delivery take?

UK orders typically arrive within 1–3 working days, depending on the delivery option selected.

Can I track my order?

Yes. Tracking details are sent once your order has been dispatched.

What if there’s an issue with my order?

If something isn’t right, contact our support team and we’ll resolve it promptly.

Do you offer international shipping?

Yes, international shipping is available. Customers are responsible for checking local regulations.

What is your return policy?

Returns are accepted on unopened items.

Please contact us before sending anything back so we can provide instructions.

Verified Reviews

Trusted By UK Customers

Real feedback focused on service, delivery and product quality — no medical claims.

Great customer service, competitive prices and very fast shipping. Fully recommend.

Tracey

Website, Verified

Fast delivery and great prices. Easy to order and kept updated throughout.

Chris

Trustpilot, Verified

Quality products and quick dispatch. Customer support was friendly and helpful.

Hannah

Website, Verified

Good selection, fair pricing and the parcel arrived sooner than expected.

Dan

Trustpilot, Verified

Smooth checkout, well packaged, and clear product information on the site.

Leanne

Website, Verified

Reliable service and a great range of products. Will order again.

Mark

Trustpilot, Verified

Still Have Questions?

Send us a message and our team will get back to you as soon as possible.