Conditions d’utilisation
Effective date: 20 June 2023
Last updated: 2 March 2026
These Terms of Service ("Terms") govern your use of the website, store, products, and related services provided by Luke Umfreville trading as The CBD Hut ("The CBD Hut", "we", "us", or "our").
By accessing our website, placing an order, creating an account, or otherwise using our services, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use our website or purchase from us.
1. About us
The CBD Hut is operated by Luke Umfreville trading as The CBD Hut.
Contact email: hello@thecbdhut.co.uk
2. Eligibility to use our website
By using this website, you confirm that you are at least 18 years old and legally capable of entering into binding contracts.
Our products are intended for sale only where lawful. If you access this website from outside the United Kingdom, you are responsible for ensuring that your use of the website and any purchase you make is lawful in your location.
3. Your use of the website
You agree to use our website only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else's use of the website.
You must not:
- use the website in breach of any applicable law or regulation;
- attempt to gain unauthorised access to any part of the website, server, accounts, or related systems;
- transmit viruses, malicious code, or other harmful material;
- interfere with the security, performance, or operation of the website;
- use the website for fraudulent or misleading purposes;
- copy, scrape, reproduce, republish, or commercially exploit website content without our prior written permission.
4. Customer accounts
Some features of our website may allow or require you to create an account. You are responsible for keeping your account login details secure and confidential, and for all activity that takes place under your account.
We reserve the right to suspend or terminate accounts where we reasonably believe there has been misuse, unauthorised access, or a breach of these Terms.
5. Product information
We aim to ensure that product descriptions, images, pricing, stock availability, ingredients, and other information shown on our website are accurate and up to date. However, we do not guarantee that all content is always complete, current, or free from errors.
Product images are for illustrative purposes only. Packaging, labelling, and presentation may vary from time to time.
Any information provided on this website is for general information only and is not intended as medical advice, diagnosis, or treatment advice.
6. CBD products
We sell CBD and related products in line with our understanding of applicable UK requirements. It remains your responsibility to ensure that any product you purchase is lawful to import, possess, or use in your jurisdiction.
Our CBD products are not intended to diagnose, treat, cure, or prevent any disease. You should read all product information carefully before use and seek independent professional advice where appropriate, especially if you are pregnant, breastfeeding, taking medication, or have any medical concerns.
7. Orders
When you place an order through our website, you are making an offer to purchase the selected products. Acceptance of your order takes place when we confirm the order and/or dispatch the goods, at which point a contract is formed.
We reserve the right to refuse, cancel, or limit any order at our discretion, including where:
- a product is unavailable;
- there is a pricing or listing error;
- we are unable to verify payment or delivery details;
- we suspect fraud, misuse, or unlawful activity;
- we believe the order breaches these Terms.
If we cancel an order after payment has been taken, we will refund the amount paid for the cancelled items using the original payment method, unless otherwise agreed.
8. Prices and payment
All prices shown on our website are in pounds sterling (£). We reserve the right to change prices at any time without notice, but changes will not affect orders already accepted.
You must provide accurate and complete payment information. Payments are processed using third-party payment providers. We do not store full payment card details on our own systems.
If a payment is declined, reversed, flagged, or otherwise fails, we may refuse to process the order.
9. Promotions, discount codes, and offers
From time to time, we may offer promotions, discount codes, bundles, or limited-time offers. Unless stated otherwise:
- promotions are subject to availability;
- they cannot be exchanged for cash;
- only one code or promotion may be used per order unless expressly stated;
- we may withdraw, amend, or cancel a promotion at any time where reasonably necessary.
We reserve the right to cancel or refuse discounts where we reasonably believe a promotion has been misused.
10. Shipping and delivery
We aim to dispatch orders promptly, but dispatch and delivery times are estimates only and are not guaranteed unless expressly stated otherwise.
Delivery may be affected by courier delays, supply issues, weather, address errors, peak periods, or other matters outside our control.
Further information about dispatch, delivery areas, shipping costs, and estimated delivery times is set out in our Shipping Policy.
11. Risk and ownership
Risk in goods passes to you on delivery to the address provided in your order, or on collection where applicable.
Ownership of goods passes to you once we have received payment in full for the relevant order.
12. Returns and refunds
Our returns and refunds process is set out in our Return and Refund Policy. Nothing in these Terms affects your statutory rights under applicable consumer law.
13. Intellectual property
All content on this website, including text, branding, logos, graphics, icons, images, layouts, and design elements, is owned by or licensed to The CBD Hut and is protected by applicable intellectual property laws.
You may not reproduce, distribute, modify, republish, display, transmit, or otherwise use any website content without our prior written consent, except for normal personal and non-commercial use of the website.
14. Third-party links and services
Our website may contain links to third-party websites, apps, tools, or services. We are not responsible for the content, availability, accuracy, or policies of third-party services, and your use of them is at your own risk.
15. Limitation of liability
Nothing in these Terms excludes or limits liability where it would be unlawful to do so, including liability for fraud, fraudulent misrepresentation, or death or personal injury caused by negligence.
Subject to the above, and to the fullest extent permitted by law:
- we provide the website and its content on an "as is" and "as available" basis;
- we do not guarantee uninterrupted or error-free access to the website;
- we are not liable for indirect, incidental, special, or consequential loss;
- we are not liable for loss of profit, loss of business, loss of opportunity, loss of data, or loss of goodwill arising out of or in connection with your use of the website or purchase of products from us.
Where permitted by law, our total liability arising in connection with any order shall be limited to the amount paid by you for the relevant products.
16. Indemnity
You agree to indemnify and hold harmless The CBD Hut from any claims, losses, liabilities, damages, costs, or expenses arising out of your breach of these Terms, misuse of the website, or violation of any law or the rights of a third party.
17. Privacy and personal data
We process personal data in accordance with our Privacy Policy. By using our website, you acknowledge that you have read our Privacy Policy.
18. Changes to these Terms
We may update these Terms from time to time for legal, operational, or commercial reasons. The latest version will always be posted on this page with the updated revision date.
By continuing to use our website after any changes take effect, you agree to the revised Terms.
19. Severability
If any provision of these Terms is found to be unlawful, invalid, or unenforceable, that provision shall be deemed severed and the remainder of the Terms shall continue in full force and effect.
20. Governing law and jurisdiction
These Terms and any dispute or claim arising out of or in connection with them shall be governed by the laws of England and Wales.
If you are a consumer, you may also have rights to bring proceedings in the part of the United Kingdom in which you live. If you are acting in the course of a business, the courts of England and Wales shall have exclusive jurisdiction.
21. Contact us
If you have any questions about these Terms, please contact us at:
The CBD Hut
Email: hello@thecbdhut.co.uk
