Política de envío
🚚 Shipping Policy
Effective Date: 20/06/2023
Last Updated: 08/09/2025
At The CBD Hut, we want your order to arrive quickly, safely, and with no hassle. This policy explains our shipping methods, costs, delivery times, and what to expect when ordering with us.
📦 1. Shipping Methods
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Carriers we use: Royal Mail & Evri – trusted partners for safe, trackable deliveries.
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Where we ship:
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UK (mainland & islands)
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Europe
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Select international destinations (see Restricted Countries page).
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🕒 2. Order Processing
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Order confirmation – You’ll get an email straight after purchase. Double-check details and contact us ASAP if anything looks wrong.
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Processing time – Orders are packed and dispatched within 1–2 business days. (During busy periods, this may take a little longer.)
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Tracking – As soon as your order leaves us, you’ll receive a tracking number by email.
💷 3. Shipping Costs
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Calculated at checkout – Based on weight, size, and location.
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Free shipping offers – Occasionally available on selected orders or during promotions (clearly shown at checkout).
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More info: Shipping Costs page
⏱️ 4. Delivery Times (Estimated)
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UK Standard: 2–3 business days
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UK Express: 1–2 business days
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International: 5–21 business days
⚠️ Please note: delivery times are estimates and may be affected by customs, weather, strikes, or courier delays.
📍 5. Delivery Address
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Accuracy matters: Please ensure your address is correct at checkout. We can’t take responsibility for delays or failed deliveries caused by incorrect details.
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Multiple addresses: At this time, we can only deliver to one address per order. Please place separate orders if you need multiple delivery locations.
✍️ 6. Receiving Your Delivery
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Some couriers may require a signature.
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If no one is available, the courier may leave the package in a secure spot or attempt redelivery. In these cases, we’re not responsible for loss or damage.
🌍 7. International Orders & Customs
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Your country may apply customs duties, taxes, or import fees.
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These charges are not included in our product or shipping prices.
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Please check with your local customs office before ordering.
📬 Contact Us
Questions about shipping? We’re here to help:
