Super helpful, great products, fast delivery.
Contact The CBD Hut
Real support from a UK team. Whether you need order help, returns guidance, or label-led product information (like mg per serving), we’ll point you in the right direction.
Typical reply time: within 1–2 working days (Mon–Fri). For order queries, include your order number.
Why You Can Trust The CBD Hut
Send Us A Message
To help us respond quickly, please include:
- Order number (if you have one)
- Product name (or a link)
- What you need help with (order / returns / product information)
- If it’s a label question: the total CBD (mg) and serving size (or bottle size in mL)
For returns, missing items, damaged parcels, or delivery issues, email works best — please include your order number.
Quick Answers Before You Contact Us
Product information (mg per serving / spectrum / lab reports)
We can help you understand mg per serving, spectrum type (full/broad/isolate) and lab reports where supplied.
Send the product link or name, plus any label details you’re unsure about.
Order status & tracking
If your order has dispatched, you’ll receive tracking by email. If tracking hasn’t updated for 48 hours, contact us and we’ll check with the courier.
Include: order number + postcode.
Shipping & delivery
We offer tracked UK delivery. Delivery times and options are shown at checkout.
Once dispatched, you’ll receive tracking details by email.
If tracking hasn’t updated for 48 hours, contact us and we’ll help.
Returns & refunds
Please email us before returning any item so we can provide the correct instructions.
For hygiene and safety reasons, items must be unopened and in original condition unless faulty.
Refunds are processed back to the original payment method once the return is received and checked.
Real feedback from UK customers
What People Are Saying
Another order and another good experience — easy to find products, smooth ordering, good communication and delivery.
Excellent customer service and amazing prices. A small order issue was resolved quickly and professionally.
They went out of their way to put an issue right quickly. I’m super happy with the service.
Good service, and good product.
Returns & Order Issues (email first)
The CBD Hut Warehouse
1 Brook Street, Whetstone, LE8 6LA, United Kingdom
Please email us before returning anything so we can confirm eligibility and provide the correct return instructions. Include your order number.
Business Correspondence
The CBD Hut
Lopham Road, Kenninghall, Norwich, NR16 2DT, United Kingdom
Registered address — not a returns address unless we direct you.
Thank You For Choosing The CBD Hut
Clarity first. Trusted brands. UK stocked & dispatched — with real support when you need it.
